How We Handle Your Information
This page explains, in plain terms, what happens to the information you share when you visit this website. Reading it alongside our Terms of Use will give you the full picture of how the site works and what you can expect from us.
What We Collect
We keep the information we gather to a minimum. It generally falls into two groups:
- Details you choose to give us, such as your name and email address when you send a message or sign up for updates.
- Details gathered automatically, such as the type of device and browser you use, the pages you view, how long you stay and the general region you are browsing from.
Why We Use It
Your information helps us reply to your questions, understand which pages are useful and which need work, keep the site running smoothly and spot misuse. We do not sell your personal details, and we will not use them for anything unrelated to these purposes without asking first.
Cookies
Cookies are small text files saved by your browser. Some are essential for the site to load properly; others help us count visits or remember your preferences. You can block or delete cookies at any time in your browser settings, although a few features may not work as intended if you do.
Sharing With Others
We may pass limited information to trusted service providers who help us host the site, measure traffic or send emails. They may only use it to carry out that work for us. We may also disclose information where the law requires it, or to protect the safety and rights of our visitors and ourselves.
Keeping Your Data Safe
We use sensible safeguards, including secure connections and restricted access, to protect what we hold. No method of storing or sending information online is completely risk-free, but we review our measures regularly and keep data only for as long as we genuinely need it.
Your Rights
Under UK data protection law, you can ask to see the information we hold about you, have it corrected or erased, limit or object to how we use it, or receive a copy to take elsewhere. You also have the right to complain to the Information Commissioner's Office if you feel your data has been mishandled.
Updates to This Page
We may revise this policy from time to time to reflect new practices or legal requirements. Any changes will appear here, so it is worth checking back occasionally.
Talk to Us
If anything here is unclear, or you would like to use any of your rights, email us at info@verycraftea.co.uk or reach out through our Contact page. We aim to respond promptly.