Get in Touch With Us
Have a question, spotted something that looks out of date, or simply want to share a thought? We would be glad to hear from you. This page explains the easiest way to reach us, what kinds of messages we can help with, and what you can expect once you have written in.
How to Reach Us
The quickest way to contact us is by email. Please write to info@verycraftea.co.uk and a member of our small team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
We aim to reply within two to three working days. During busy periods or public holidays it may take a little longer, but we will always get back to you.
What You Can Write to Us About
Our inbox is open for all sorts of messages. Some of the most common include:
- Corrections: if a detail on a page seems wrong or no longer current, let us know where you saw it and what has changed.
- Questions about our content: if something is unclear, we are happy to explain it in plainer terms.
- Feedback and suggestions: ideas for topics you would like covered, or ways to make the site easier to use.
- Partnership or media enquiries: please include your name, organisation and a short outline of your proposal.
- Technical problems: broken links, pages that will not load, or anything that does not display properly on your device.
Helping Us Help You
A few small details make it much easier for us to give you a useful answer. Where possible, please include the address of the page you are writing about, a brief description of the issue, and any screenshots that might help. Short and specific messages usually get the fastest replies.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
Your Information
Anything you share with us is used only to respond to your message and is handled with care. You can read exactly how we store and protect your details in our Privacy Policy. For the general rules that apply when using this website, including how our content may be used, please see our Terms of Use.
Thank You
Every message we receive helps us keep this site accurate, clear and genuinely useful. Whether you are pointing out a small typo or raising a bigger concern, we appreciate you taking the time to write. We look forward to hearing from you.